- If product received are found damaged or faulty in any way, or different what you ordered we will be happy to exchange the item to you.
- Please notify us by email to cs@paulmann.com.hk or call us at 6087 7152 within 7 days after receipt of the product.
- Please send the photo of damaged/faulty product for our reference & checking. It is important for you to keep all the original packaging in re-saleable condition & repack the item with care.
- If you need any further assistance, please contact us by email or call.